Communication with Patients
The article covers communication with patients, underscoring the critical role of effective communication in optometry practice. It highlights how patients often prioritise how they feel during their experience, emphasising the importance of communication skills and providing practical communication tips. The "5As" model is proposed as a guiding framework for enhancing patient communication. Several different real-life scenarios are offered as examples.
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CPD Points: 1
CPDpoints.com credits: 1
Expiry Date: 31/12/2024
Interactive points available